Synchrony India has been recognised as the second-best company for workplace in India in 2025 by Great Place to Work®. The award was announced on 25 June and is based on employee feedback, work culture, and leadership practices.
Rachana Bahadur, Country Head of Synchrony India, said the award shows how much employees value the environment the company has created. “We’ve built a workplace where people feel respected, supported, and encouraged to grow,” she said.
Over the past ten years, Synchrony India has grown from a customer support centre to a key part of the company’s global operations. It now supports areas such as data, finance, marketing, legal, and technology. Staff are offered many ways to build new skills through training, tech events, and hands-on learning programmes.
The company offers flexible work options, allowing employees to choose between working from home or from its main location in Hyderabad. Whichever option they choose, they are part of a culture that values communication, teamwork, and personal growth.
Synchrony also puts great care into employee well-being. It offers strong health cover, including mental health services, paid leave for new parents, and access to support programmes for families. Regular meetings with leaders and team events help everyone stay connected and involved.
Gaurav Sehgal, Head of Human Resources for Asia, said the award reflects the combined efforts of the whole team. “Our success comes from creating a place where every voice matters,” he said.
Balbir Singh, CEO of Great Place to Work® India, congratulated Synchrony on the achievement and encouraged other organisations to follow a similar path that puts people first.
